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Frequently asked questions about Aritreek.
Use this dynamic page for customer support FAQs and policy details.
You can return most items within 14 days if they are unused, undamaged, and in original packaging. Once we receive and verify the item, refunds are processed in 3-5 business days.
Standard delivery usually takes 2 to 7 business days depending on your location and shipping method. Express shipping options are available at checkout for faster delivery.
We offer free shipping on qualifying orders above a minimum amount. For orders below the threshold, a shipping fee is calculated at checkout.
After shipment, you will receive a tracking link by email and SMS. You can use this link or log in to your dashboard to follow shipment progress.
We accept credit/debit cards, mobile banking, digital wallets, and cash on delivery where available.
You can cancel or update your order within 1 hour after checkout, as long as it has not entered the shipping process.
If your item arrives damaged, contact support within 48 hours with photos. We will verify and arrange a replacement or refund.
Yes. All transactions are encrypted and processed through secure payment gateways. We do not store full card details on our servers.
Yes, bulk and wholesale orders are available. Reach out to support with product names and quantities for a custom quote.
You may change the address only before the order is packed. Once dispatched, address modifications are not supported.
Warranty information is shown on each eligible product page and also in the order invoice. Coverage may vary by brand and category.
Our support team is available on weekdays. We typically reply within 24 business hours via live chat, email, or phone.
